The Enterprise Conversational AI Agency

Empowering organisations to create, manage and scale engaging Conversational AI solutions

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Consultancy

We assist and guide our enterprise clients on how to incorporate chatbots, digital assistants and voice as part of an overall digital strategy.

Implementation

End-to-end delivery - from journey mapping, technical feasibility, content analysis, channel strategy, development and user testing.

Training

Helping you to use your Conversational AI platforms to their full potential and take control of your solutions.

Support

We work with you to build a support model that helps you make the most of your Conversational AI platforms.

Our global client base

Delivering scalable, engaging conversational experiences that drive process efficiency and
knowledge sourcing for external customers or internal colleagues.

Driving value across use cases

Driving customer service

Use conversational AI to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes and customer service requests.

Supporting colleagues

Use Conversational AI to support your colleagues by boosting the employee experience and driving efficiency. We worked with Tesco to create Tess, a 24-7 chatbot, supporting colleagues with learning and development, policies and systems.

Supporting healthcare

Use conversational AI to provide a simpler, friendlier, and more cost-effective healthcare ecosystem. We helped global Pharmaceutical Boehringer Ingelheim build their chatbot programme to scale user engagement.

Supporting charities

Use conversational AI to help more beneficiaries, engage more volunteers and boost donations. We helped Versus Arthritis to create AVA, a digital assistant providing personalised support and advice to people with arthritis.

We provide dedicated expertise in the
best-in-class Conversational AI platforms...

Dialogflow CX & ES

Experts in creating great conversational AI experiences with Dialogflow CX and Dialogflow ES.

PVA & LUIS

Building powerful business solutions and connecting the entire Microsoft Power Platform with Power Virtual Agents and LUIS.

Watson

Helping operationalise AI and transform how work gets done with IBM Watson.

RASA

Specialists in delivering Open Source Natural Language Understanding platforms with RASA.

Our Enterprise Chatbot Platform

EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results.

Using the latest Machine Learning algorithms in an NLP-agnostic Conversational AI platform, EBM streamlines processes and enables you to maintain complete control of your data and IP.

What our clients say

Creating a successful, valuable conversational AI solution requires careful planning and execution

We are experts in creating conversational AI experiences using the best in class technologies

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